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N8 LearnSupport Center
Help, without the runaround.
Start with a quick answer. If it does not solve the problem, send the context directly to our team.
What do you need help with?
Choose the closest area or go straight to the common answers below.
Sign-in and profile
Lessons and exercises
Scores and progress
Premium and billing
Quick answers
Message support
Quick answers
The questions learners ask us most often.
How can I reset my password?
Use Forgot password on the login screen and follow the link sent to your email. Use the same sign-in method you chose when creating the account.
Where can I find my lesson progress?
Open your profile and choose Progress. You’ll see completed lessons, section scores, recent reports and the next area to practise.
A lesson or exercise is not working. What should I send?
Tell us the lesson name, what you expected to happen and what happened instead. A screenshot and your browser name usually help us resolve it faster.
Can I change my subscription plan?
You can manage your plan from your profile. If the option is unavailable, open a support request and we’ll help you with the account.
Human supportStill stuck? Tell us what happened.
Share the page, lesson and details. Your message opens in a focused form, without making this page longer.